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Operations Support - Te Anau & Manapouri

RealNZ Southland

Facilities & HospitalityFull-time employment

About the role

Are you a logistical maestro with a passion for seamless operational coordination? We're on the hunt for a master multitasker to provide crucial support to our Te Anau/Manapouri Experience Manager, as well as our Day and Overnight Cruise managers.

This role is far from ordinary! Your responsibilities will range from meticulously managing schedules and manifests to orchestrating staff deployment and asset allocation, all to uphold the highest standards of customer service. Engage in tasks like precise stocktaking and actively contribute to the Health & Safety of both our team and guests across Te Anau, Manapouri, and Doubtful Sound. You'll thrive in the dynamic nature of this job, where every day presents new challenges, from weather fluctuations to occasional breakdowns, and varying staff availability.

If you excel at juggling tasks and thrive in an ever-changing environment, this role could be your perfect fit.

To be considered for this exciting opportunity, you'll need:

  • Proven experience in operations and office administration.
  • A track record of recruiting top talent.
  • Background in frontline sales.
  • Exceptional communication skills, adept at both face-to-face interactions and remote correspondence via email/phone.
  • The ability to think on your feet and apply situational awareness to remote responses.

If you're prepared to take on a diverse range of responsibilities and play a crucial role in ensuring operational excellence, we want to hear from you!

What do you get out of this?

  • Permanent Full-Time role
  • Medical insurance included in your remuneration package
  • Some amazing staff benefits including a FREE Cardrona x Treble Cone Pass, and take a friend for free with you to explore some of RealNZ's most memorable experiences - jet boating, rafting, Te Anau Glowworm Caves, Milford Sound, Rakiura and the International Antarctic Centre. What an awesome opportunity to explore our back yard without spending a fortune!

Who are we?

We are real people in real places delivering real experiences.

Enabled by tourism, our vision is to be a leading conservation business. We are committed to the future of sustainable tourism while honouring our past. Our guest centric attitude is fuelled by our promise to deliver Aotearoa's most unforgettable experiences.

Here at RealNZ we encourage people to be themselves, respect the environments we operate in and respect each other. We are committed to empowering people, so they can have a voice, be heard and be present.

Our people and our experiences stretch across our most remote islands and fiords to our snow-capped maunga; we are a diverse group of people, and our passion to share incredible environments and experiences with guests drives us every day. Join us on our mission to conserve nature, share our history and culture and have fun every step of the way.

Please note that we will be interviewing candidates as they apply, and if the right person is found, we may close the role off to any further applications.


  • Experience with operations and office administration
  • A record of recruiting top talent
  • A background in frontline sales

Are you a tradesperson looking for an opportunity that goes beyond the ordinary?

At RealNZ, we're not just a tourism business—we're a dynamic team of professionals who keep the wheels turning and the boats afloat in some of New Zealand's most breathtaking locations.

Our vision extends far beyond tourism; we're dedicated to leading the way in conservation while embracing the rich heritage o...

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